Students are required to manage their own accounts and passphrase. Calvin's Information Technology department is not able to assist anyone except the individual student with resetting a passphrase because access to听this account includes access to information that is protected by federal laws such as FERPA and HIPAA. If a student needs assistance setting up a Calvin account听辞谤 , contact the HelpDesk by phone, email, or in person and be ready to provide their birthdate, full name, Calvin ID number, and last four digits of the Social Security number (if needed).